( – FocusAsia Media Ltd

K & N

BRUSSELS, Jul 13 (FAM) – Shippers and forwarders have highlighted their concerns and expressed mixed feelings on the growing practice among ocean freight carriers to charge customers no-show fees or late-cancellation penalties, claiming carriers must also compensate cargo owners when lines fail to deliver services as promised.

Representatives from the European Shippers’ Council (ESC) and freight forwarding bodies Clecat and Fiata accept in principle the idea that no-show fees are fair – and may benefit the ocean freight sector as a whole – but only if customers are also compensated where their cargo is ‘rolled over’ by lines.